Effective Date: December 2025
The Assistance Dog Registry UK (“the Registry”) is operated by NS Design ID Cards .
By creating an account, registering a dog, or purchasing any membership, you agree to the following Terms & Conditions.
The Registry is a voluntary information platform that allows assistance dog handlers to store and display details about their dog for convenience, identification, and communication purposes.
Under the Equality Act 2010:
The Registry is a voluntary convenience service, not legal certification.
The Registry provides a private documentation and identification platform only. It does not create or confer legal status.
Users agree to:
a) Provide accurate information to the best of their knowledge
b) Update their details when they change
c) Only create profiles for dogs they legally handle or own
d) Use the service respectfully and in compliance with UK laws
The Registry does not assess eligibility, disability, or training quality.
By registering, users confirm that their dog is trained to perform tasks related to a disability and behaves safely in public settings in accordance with UK law.
The Registry does not control how third parties interpret the information a user chooses to display.
The Registry is not responsible for user errors during form submission, including duplicate registrations.
To protect user privacy and comply with UK GDPR:
If a handler chooses to display their Registration Number, QR Code, or public profile link, third parties may use the ID Lookup feature on our website to view the information the handler has chosen to make publicly visible.
This lookup system:
Under the Equality Act 2010:
The Registry does not get involved in disputes between handlers and external organisations.
The Registry does not provide legal advocacy, representation, or intervention services.
Membership types and pricing are displayed on our website.
Monthly and annual memberships renew automatically until cancelled by the user.
Cancellations must be done through the user’s online account.
Cancellation stops future billing but does not refund previous charges.
Failure to cancel prior to the renewal date does not entitle the user to a refund.
Refunds are provided only in the event of:
Refunds are not issued for:
Subscription fees may be updated in the future. Any pricing changes will apply to future billing cycles only.
Certain memberships include physical items.
Physical items are:
Once production has started, physical items cannot be refunded.
Production begins shortly after order confirmation.
The Registry may restrict or remove access only in operational circumstances such as:
This section does not relate to a user’s disability, training method, dog qualification, or any disagreement about assistance dog status.
The Registry reserves the right to suspend accounts during investigation of suspected misuse.
The Registry:
Users are responsible for understanding their rights under the Equality Act 2010 and seeking independent legal advice when needed.
To the fullest extent permitted by law, the Registry’s total liability arising out of or in connection with the service shall not exceed the total amount paid by the user in the twelve (12) months preceding the event giving rise to the claim.
Use of the Registry is at the user’s discretion and risk.
We comply with UK GDPR.
We do not release or confirm personal data or registration status to third parties without lawful requirement.
Users control what information is displayed publicly on their profile.
By creating a public profile, users consent to public display of selected information.
We may update these Terms & Conditions as needed.
Continued use of the Registry after changes indicates acceptance of the updated terms.
These Terms are governed by the laws of Northern Ireland / United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of UK courts.
All website content, logos, branding, layout, and materials remain the intellectual property of NS Design ID Cards and may not be copied, reproduced, or misused without written permission.
The Registry shall not be liable for any failure or delay in performance due to events beyond its reasonable control, including but not limited to postal strikes, courier disruption, technical failures, server outages, cyber attacks, or governmental restrictions.
Users agree to indemnify and hold harmless the Registry from claims arising from misuse of the service or inaccurate information submitted.
These Terms constitute the entire agreement between the Registry and the user and supersede any prior communications or representations.
All registrations and memberships are personal to the original registering handler and are non-transferable.
Registrations may not be transferred, reassigned, sold, gifted, or otherwise passed to another individual under any circumstances.
If care or ownership of a dog changes, the new handler must create a new registration in their own name.
Lifetime memberships apply only to the original registered handler and do not transfer to subsequent handlers or owners.
The Registry reserves the right to refuse amendments that would result in a change of the registered handler.
NS Design ID Cards
9 Coolnagarde Avenue
Omagh, BT78 1GA
United Kingdom
Email: [email protected]
